![]() The CMMS can help increase the quality of customer service and help in managing resources efficiently as an organization maintains its asset base. What follows illustrates why a successfully implemented CMMS can provide the business framework to build a successful FM department. The first section explains why a facility department must use a CMMS today and outlines potential growth of the role of a CMMS with the evolution of the digital business environment. Any use is subject to the Terms of Use as given at the website.Ĭhallenges that a facility department will face, as the potential for radically changing the character of a facility department lies at the heart of a CMMS application. The implementation of a CMMS application represents one of the greatest 22.1ĭownloaded from Digital Engineering Library McGraw-Hill (Copyright © 2004 The McGraw-Hill Companies. The recognition of the importance of the maintenance to the corporation requires the facility manager to present the business case for how their unit can contribute to the bottom line.Ģ2.2 THE EVOLUTION AND APPLICATION OF WORK MANAGEMENT The effective implementation of a CMMS or work management program has become mandatory for facility departments. Other chapters address project management issues in detail. This chapter addresses the first two categories. Project Work: where changes to the business focus requires a reorientation of space and people or the changes in regulations require upgrades to maintain compliance, such as ADA, EPA, or OSHA.These assets may be equipment assets or facility assets. Preventive Maintenance Work: where a scheduled program of work maintains the investment in the physical assets for a corporation.Demand Work: where the client calls in for service, where breakdowns in equipment require repairs and emergency events that affect the facilities department.For a facilities department, there are three essential areas that consume resources: There are many excellent books on plant operations showing how to maintain equipment and this chapter will not duplicate that effort. It will look at the impact a CMMS application can have on the O&M operations and how such a system extends to other areas of not only facilities, but also the entire enterprise. It will analyze the features of the software available today and their relevance to the business processes for a facility management (FM) department. E-mail: Ģ2.1 PURPOSE AND GOALS The focus of this chapter will be on the features of a Computerized Maintenance Management System (CMMS) application to support the Operations and Maintenance (O&M) processes required for a typical facility organization. OPERATIONS AND MAINTENANCE Graham Lane Thomas Vice President Business Development Graphic Systems, Inc. Source: FACILITY DESIGN AND MANAGEMENT HANDBOOK ![]()
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